Telehealth vs In-Clinic Physiotherapy — What Do Patient Outcomes Show?

Telehealth physiotherapy has grown rapidly — but does it actually work?

The short answer: yes.

What the Research Shows

Multiple studies have shown that telehealth physiotherapy outcomes are:

• Comparable to in-clinic care for many MSK conditions

• Effective for pain reduction

• Effective for improving function and confidence

• Highly rated for patient satisfaction

For conditions where education, exercise, and movement retraining are the primary treatments, hands-on techniques are often not essential.

Why TelePhysio Works

• Most physiotherapy benefits come from movement, load management, and education

• Video allows accurate assessment of movement patterns

• Patients are more engaged in their own recovery

• Exercises are performed in the patient’s real environment

When In-Clinic Care Is Better

TelePhysio isn’t a replacement for all care. In-clinic treatment may be more appropriate for:

• Complex post-operative cases

• Manual therapy-specific goals

• Advanced rehab requiring equipment

The AcuteAction Approach

AcuteAction TelePhysio is not about replacing clinics — it’s about:

• Early access

• Smart triage

• Clear guidance

• Better outcomes through the right care pathway

The best outcome comes from the right care, at the right time, in the right setting.